Surfshark are scammers

They scammed me

I took the free trial and canceled after a few days since not working properly.

Never got my refund and they say they can’t find my account.

Choose another supplier

UPDATE

THEY CONTACTED ME TO EXPLAIN THAT THEY SCAMMED ME AND ARE HAPPY WITH THE SITUATION. I will get my money back with a credit card charge back. NEVER DEAL WITH THIS COMPANY. YOU WILL GET SCAMMED