Westpac

Seems like an appropriate tag.

Which of you are at the red bank and what the hell are you doing over there?

Please pull your finger out.

Applied for a CC 4 weeks ago and am absolutely SHOCKED by both the IT and the customer support. Absolutely ridiculous levels of process/service on both counts.

I’ve been into the branch, escalated, made a complaint… even resubmitted a brand new application (on Westpac own advice)

It’s like I’m stuck in the twilight zone.