Help with Wirex Periodic Review – No Response or Timeline After Submitting Docs

Hi r/CryptoHelp, My Wirex account is under periodic review, with limited access. They've said it's temporary and they'll contact me, but I've submitted all requested documents and explanations, and there's been no update for [insert time, e.g., weeks]. No specified timeline either – just "it shouldn't take too long." Has anyone dealt with this? What steps worked to get a response or resolution? I've tried support email and app chat without luck. Any tips on escalation? Thanks for the help!