Docking charging issue

Help Please!

Hello,

I have a roborock q7 m5 plus that has worked well for the last 6 months. Lately it’s been having issues getting on the dock it aligns itself a few inches off and keeps retrying until it dies. Also the battery has been dying in 10 mins or less and the time keeps getting shorter. I have replaced the battery and same issue.

It had a similar issue a few months back where the charging ports were dirty and cleaning them fixed it. Not this time as I’ve cleaned everything and still no luck. Any other tips?

Thank you!

Posted Feb 23, 2026, 6:04 AM UTC

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