How do you manage time in the outpatient setting?

Rising PGY-3 here. I find I barely have time for collateral calls on the inpatient unit, and I have no clue how you’re supposed to be able to squeeze these calls into a full clinic day.

Also, I still feel like my systems level knowledge sucks and I have to rely on SW to answer questions or provide resources for things like insurance, organizations that offer ancillary supports, housing, etc. How does this work in the outpatient world?