How are healthcare businesses in India handling operational overload?

Managing patient records, billing, staff scheduling, and compliance seems increasingly complex for hospitals and clinics in India.

For healthcare founders, administrators, or operators here:

• Are digital systems actually reducing administrative workload?
• What operational bottlenecks are most difficult right now?
• Is cloud-based software widely adopted, or do most still rely on manual/semi-digital processes?
• Has digitization improved patient experience in a measurable way?

Would really appreciate practical, real-world insights from people in the industry.