Stuck on /mnt/user-data/uploads “No such file” loop — Claude web can’t read my uploaded HTML anymore (last 3 days)

Question

For ~1 month I used Claude web to edit HTML/CSS files (200–300KB) by uploading post.html and asking for a full updated file back. Worked perfectly.

Since ~3 days ago, it keeps printing a fake “tool/sandbox” workflow like:

“Copy uploaded post.html to outputs…”

cp /mnt/user-data/uploads/post.html /mnt/user-data/outputs/post.html

cp: cannot stat ... No such file or directory

So it’s acting like the file exists on a filesystem path, but it can’t actually see the attachment.

Anyone else getting this recently?
If yes, what’s the fastest workaround? (new chat, rename file, incognito, disable tools, etc.)

Posted Feb 25, 2026, 8:59 PM UTC

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