My $2800 Legion 5 Pro is a paperweight after 3 years. Lenovo Canada help?

Looking for some advice. My Legion 5 just died. Local shop says the CPU shorted and wants $1300 to fix it, which is obviously not happening.

I’m in Manitoba and I know we have some decent consumer protection laws regarding "reasonable lifespan" for expensive electronics. Has anyone here had luck getting Lenovo Canada to help out with a "goodwill" repair or at least a flat-rate depot fix?

I really don't want to bin a $2800 machine because of a motherboard failure after only 3 years. If anyone from Lenovo support is on here or if a mod can help me escalate this to a case manager, I’d really appreciate it.

I’ve got the serial number and the tech report ready to go. Thanks!

Posted Feb 26, 2026, 3:25 AM UTC

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