Ever have a vendor ghost you after issues with shipping?

Tried a new vendor out since they had some flavors I wanted to try. Did a moderate order. I followed along with the shipping updates like I always do. I was blown away. It's like they had a portal to get through Louisville (iykyk). Fastest customs process ever. Literally at my door like 50 hours after shipping.

But then... Driver while holding my box hits me with "okay and we just need $105 please!"

Mind you my total was roughly that much....

Wtf. Emailed support, was assured it was a mistake and it'd be handled. Simply reject delivery and let them redeliver the next day.

That was about 9 days ago. My ups driver is greeting me by name now. But worst of all, email support is straight ghosting me now.

Any of y'all experience this? Ups said they can only keep trying for so long so I'm curious what will happen if it gets sent back to sender considering most places don't offer refunds.