Context: The USB-C port snapped off the solder on my Venty. After being left in the dark by S&B, I ended up pulling it apart myself and getting a mobile phone repairer to micro solder a new port back on. After calling a bunch of places $110 was the cheapest I could find for the repair. 

A few days after I had reassembled it, I got the dreaded E04 essentially bricking the device. So I pulled it back apart and added some double sided tape on the back of the screen where the heater ribbon cable connects to the motherboard. Without the double sided tape, the connectors are just flapping in the breeze, thus causing a poor connection and leading to the E04. 

It’s important not to press down on the connection as it doesn’t click into place when seated like most connectors of this style, and by pressing on them you may ruin the connection all together. You’ll see the screen actually uses the click type ribbon cable connector which is what they should have used for the heater. Also don’t use a metal screwdriver to pop this connector off as you may ruin it by doing so. Use something plastic. 

One of the hardest parts of this whole process is getting out the 4 orange caps without ruining them. I found a thin razor blade worked the best for this. 
The screws were barely finger tight and after taking the orange caps out it practically fell apart. Once apart be careful taking out the screw that holds the screen down, be sure to hold the heater because as soon as that screw is out the heater will fall out. The back of the screen does have grooves where the ribbon cable sits, I basically put the double sided tape on the back of the screen and stuck the ribbon cable connectors to the back of the screen using the grooves as a guide. 

After doing this I haven’t had any issues, and no more E04. If you’re not confident in DIYing this, try a phone/small electronic repairer or I’m pretty sure High Tech Vaporisers are able to repair but you’ll obviously have to send the vape to them. 

I’ll post a video on how to tear it down in the comments. I recommend watching it before attempting this, and maybe worth showing this to the repairer if you’re not doing this yourself as it will assist them. 

Thanks again, Jurgen and the team at S&B, couldn’t have done it without you……..

Venty E04 fix - Easier than you think to DIY