jazz data refusing to w0rk unless i buy custom package and restart my phone

this has been plaguing me for years as jazz simply refuses to properly w0rk for me, even back a couple years ago, i wouldnt be able to use the package i had purchased without restarting my phone. If i didnt restart, it would ask me to "sign into the network" which just led me to the jazz NCND page which always said "dear subscriber, you are out of balance". this only went away after i restart the phone

ever since they switched their branding to the simosa app, ive noticed that "data" and "internet" are two different things when buy1ng packages? there are certain DATA packages in the DATA category that just wont w0rk because its not classified as "internet". the only way ive been able to get it to w0rk is by using the myob feature and spending way more than i have to just for it to w0rk normally as internet

does anyone know whats going on? how to fix it?