got permanent banned for no reason, trash community support from embark!

Bug/Support

i need help desperately as i got banned for no reason i have spent alot of money on this account i have been playing both the finals and Arc raiders since the first week of there launches i have spent bout 100 usd on your company.

https://preview.redd.it/n0g7d3ipgulg1.png?width=2354&format=png&auto=webp&s=8eb4af15512e4380205a5205082da31e5d92b085

yesterday i got banned for literally no reason i have absolutely no idea how and why this happened but if i don't get my account back, i know i'll never support a game company again by giving money certainly not your company.

im just very disappointed how this can happen without any warnings no respect for your customers. please reach out to me with a fix as soon as possible, I won't stop until I recover my account.

ps. i did reach out on your website, still no response

tried tagging on twitter too, no response

tried Eggmail bot on discord too, doesn't work. They just sent this response and won't let me remake a thread again. The bot's broken

https://preview.redd.it/flpr7h9bgulg1.png?width=1300&format=png&auto=webp&s=87f24c49265c1c4c53364d537998ff6a160bb518

Posted Feb 26, 2026, 1:54 PM UTC

09
Loading comments…