Unable to create extract – “Error SQL execution internal error… Processing aborted… 300010… Unable to create extract” (Live connection works)

Hi everyone,

I’m running into an issue when creating a new Tableau data source where Live connection works fine, but creating or converting to an Extract fails

.

"Error SQL execution internal error: Processing aborted due to error 300010:391167117; incident 5586230. Unable to create extract"

Questions

Has anyone seen error 300010 with “Unable to create extract” where Live works but Extract fails?

Is this typically:

a driver issue,

a permissions issue (e.g., temp files / extract directory),

a query limitation/timeouts,

Are there specific logs I should check for more detail (e.g., Hyper logs, Desktop logs), and what should I look for?

Any ideas or troubleshooting steps would be greatly appreciated. If needed, I can share sanitized connection details and any relevant logs.