Multiple “bad” strips in a box???

I’ve used Inito for 6+ months now and I’ve never had issues with strips until this most recent batch I got. I’ve had at least 4 strips with some kind of “error” this month?!? I’m doing absolutely nothing different than I always have. This is our first IUI cycle and I’ve missed so many days because I didn’t have time to repeat the test after waiting 10 minutes for the first one to tell me it was bad.

Has anyone experienced this? Is it worth it to reach out to customer service??