Buyer Immediately Requested Cancel
So I have a buyer who, not 15 minutes after placing an order, requested a cancellation because he could not immediately pay. I do not have instant checkout set up. I got him the invoice the same day and explained on the invoice that due to the provided reason for cancellation, I would proceed with the sale because the payment link in the invoice would work. It has now been a week and he has not paid. Should I initiate a non-payment report? Or just cancel the order and block the user? The user only has one review.
Posted Feb 26, 2026, 2:03 PM UTC
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