Extended stay caused whole stay to get cancelled

Hi there

I booked some rooms far in advance, and then realised I needed to extend the booking by 1 day as guests were arriving the day before.

Did this through the app and the hotel agreed the extension.

I didn't realise they were going to take payment from the existing card on record then and there, and thought they were going to send me payment instructions.

As there were no funds in this account, it has caused the whole booking to get rejected. This has caused my existing rooms to get rejected, and may lose my money as I had aleady paid for the other nights and its a no cancellation policy.

Has anyone seen this issue before? The hotel has rejected booking com email to reinstate the rooms and price