What is up with my 2TB 980 Pro SSD??

Tech Support

I was downloading Red Dead Redemption 2 (about 120 GB) on Steam to my 2TB Samsung 980 Pro.

Steam download speeds were really slow, so I ran:

netsh winsock reset

After that, I tried to stop the download and restart my PC.

Since then, my SSD (the 980 Pro 2TB) has been acting up.

Here’s what’s happening:

Windows says the volume is “dirty.”

I can’t format the drive. It says it needs to repair first (I tried letting Windows that and restarting the PC multiple times but no results).

Quick format doesn’t work either.

Deleting the volume in Disk Management didn’t fix it.

CrystalDiskInfo shows the drive at 100% health and ~40°C, which seems normal.

CHKDSK doesn’t complete properly.

When I ran CHKDSK from the Windows recovery environment (Shift + Restart), I got this:

chkdsk d: /f /x /r

The type of the file system is NTFS.
Volume label is Games.

Stage 1: Examining basic file system structure ...
File record segment 874 is unreadable.
File record segment 875 is unreadable.
13824 file records processed.
File verification completed.
20 large file records processed.
An unspecified error occurred (6e74667363686b2e 2e00).
An unspecified error occurred (6e74667363686b2e 1832).
Unable to obtain a handle to the event log.

Before that I restarted my PC multiple times too and it didnt really help

It never seems to properly finish, and I’m stuck.

The strange part is that CrystalDiskInfo says the drive is healthy.

At this point I’m not sure if this is file system corruption or a failing drive, but Im pretty sure it's the former since it's brand new from a local shop.

Any ideas on what to try next?

Posted Feb 28, 2026, 1:02 PM UTC

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