Transcript?

I asked chatGPT (free, current version) for a complete (.pdf) transcript of all my prior works. Because I’m switching to Anthropic on yesterday’s news. I got very clear recipes for both app and website, referencing menus and functions not visible. Then I got an almost evasive list of reasons why. Is this hallucination? Or is it an extensive attempt to avoid telling me that I have to upgrade to paid to get a transcript?

Or is there a simple way to prompt around it?