How to maximize on Pick Up In Store Orders?

So at Cor TMobile when a customer does an order at home such as an upgrade with no P360, or accessories we take a big hit in 2 of our metrics… at a high volume store this is becoming an issue due to 80% of orders just being a naked upgrade… whats a good way to maximize on these transactions? Most of the time they are trying to get the phone and head-out so what has worked for you? I’m not a fan of being penalized for sales out of our control but complaining won’t help so just here for good advice.