AUTHOR ALARM IGLA INFORMATION

TLDR: installation handover was not 100%. Here are topics (in comments) I want to share on system operations

I’ve been disappointed by installer not giving me crystal clear info on the system which caused errors while I was with them 90 minutes at pickup.

I learned how to authenticate and wait for right timings, I learned how to enter and exit service mode, I learned how to change the user code(and did that twice with the tech, so I was comfortable).

But there were some uncertainties from the guy doing the handover to me (not the tech who installed), that had him relay questions to 2 different colleagues during the handover. I get it, it’s perhaps it’s new to the guy, but I didn’t have iron-clad confidence in the handover from this guy.

Posted Mar 1, 2026, 2:32 PM UTC

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