Oura ring impossible to return Belgium/Europe

Hello, i got my oura ring 5 days ago and i want to return it. In Europe (Belgium) you can’t use the supportdocument, so the only way is to use an AI personal assistant in the helpcenter, which -in the end- could not help me… i just need an adress to return the ring, but even that the personal assistant can’t give me…there is no email adres, and when You leave your account the whole conversation is lost. I took photos as a legal proof i did everything correct within the 30 days

Limit you have to return.

Are there other people with the same problem?

For me it is a principal matter so if neceassary i willcontact a lawyer in a couple of days.

Such a bad communication for simply returning 1 ring…how simpel can it be…

The complexity or impossability of doing a return is a good reason of not bying the ring, if you ask me!