Roblox safe chat / Roblox tagging despite being over 13.

For some reason my Roblox account (ID verified as 16-17) has the safe chat filter on. even if im in the SAME age range as someone, things they say that go through for them tag on my end. This only started happening today, I can’t mention any ages, names or words like group chat, typical of what the under 13 filter would not allow you to see / say. I’ve contacted Roblox support and been met with a stupid AI answer. Any fixes or people having the same issue? (and before you ask, my phone and email are verified. and I also have VC.)