MY GAME WONT UPDATE!!!!

I've tried SO MANY times to update it I LET IT UPDATE FOR 2 WHOLE DAYS. I do not have ANY storage problem and I tried reinstalling it NOT IT WONT EVEN GO PAST 0 😭😭😭 HELP I WANT TO PULL FOR VARKA. btw I don't have a graphics card or any of those things that are essential for gaming and I've been playing hsr and genshin like this for the past 3 years I don't know whats going on I js wanna play the game ffs 😭✌️💔