Got an offer to do a phone interview with Chase for an associate banker position, would should I expect like question wise and prepare for future interviews if they through with it?

(TLDR in the bottom of story if you don’t want to read everything)

* I also posted this on the JPMorganChase Subreddit but nobody responded, so this is a copy and paste and I’m in need of advice please :’) *

Hi everyone! First time posting here, today I got a text and an email from Chase Bank that they wanted to do a phone interview with me to get to know more about me, my experience, etc. based on my application that I applied to be an associate banker. Wanted to ask what kind of questions should I expect to leave a good impression, and what exactly would I be doing as an associate banker if hypothetically they through with my application get an in person interview and get an offer.

I know I would be like opening accounts, managing issues, teller duties and such, but anything else I’m missing? Is there anything I would have to like pitch to clients to convince them to do/get something with Chase? Reason I’m asking that specifically is because for context, I use to work for Best Buy for a good bit up until February 2025 they pretty much cut my hours completely and fired me without notice because with them it was treated like a legitimate sales job with “performance”if I didn’t get enough customers to pay for memberships/ apply credit cards they would cut my hours and would say it like a threat. Unfortunately at times as I worried about that I sadly would do unethical ways for people to buy the memberships and apply for the cards like half assing the info or pretty much lie a bit to convince them to get it. Felt awful doing it and kinda stopped that then lo and behold had no hours and was fired without any notice at all. I was wondering if there is anything I would have to persuade a client with some offers that Chase does as I don’t want repeat would I did in Best Buy and use unethical practices to help a client. I’m a people pleaser I’d sometimes go beyond to give someone a good experience and whenever someone shows gratitude towards me it’s like a mini victory for me and hope that counts for something working in a bank. Any input is appreciated!

TLDR; got a phone interview offer with chase bank and want to ask what kind of questions would I need to leave a good impression, and would there be any sort of “performance” and “selling” practices as an associate banker besides doing other aspects for that position. I worry about that because past experience working at Best Buy doing unethical practices to sell memberships/ applying credit cards made me feel awful doing which I stopped but led to me being fired without notice and wish to not do that with Chase if hypothetically I get an offer to work there

Posted Mar 4, 2026, 10:38 PM UTC

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