Do your clients actually read the PDFs you send them?

I run a small local business and one thing that has always bothered me is how we send information to clients.

Most of the time it's PDFs, Google Docs, or attachments in emails. We spend hours putting them together and then half the time you have no idea if anyone actually reads them.

A friend of mine recommended something recently that I honestly hadn’t thought about before. Instead of sending a PDF, its a software basically turns your documents into a microsite people can click through. Its much more interactive and much more engaging

After trying it on one of our client reports it actually made a lot more sense than sending a giant attachment. Clients could open it on their phone, click around sections, and it was easier to share internally.

It also felt a lot more modern than emailing a 20-page PDF.

I'm curious what other local businesses are doing for this.

Are people still mostly sending PDFs and decks to clients, or are there better ways you’ve found to present information?