Bilt support is frustrating and hilarious at the same time

Like many others, there is an error on my Feb statement (housing payment not earning 1x points even though I made enough everyday spend)

u/ankurjain

Here is my conversation with the bot, which seems to be some third-grade LLM that can't comprehend basic answers

https://preview.redd.it/5ca78v8215ng1.png?width=2116&format=png&auto=webp&s=e061f59e6da9715394fa68f1182221ce8b15683b

https://preview.redd.it/8c2ysv8215ng1.png?width=2096&format=png&auto=webp&s=05bd6e589a5a06b67ce074f89d6e4aed8673150f

https://preview.redd.it/auh9ew8215ng1.png?width=2014&format=png&auto=webp&s=4e7b2f75c568011da0900e76b3e29ea4b5f167b1

https://preview.redd.it/vzipdw8215ng1.png?width=1976&format=png&auto=webp&s=2642f96089bce6921555907b9dada727970a88aa

https://preview.redd.it/b9o14x8215ng1.png?width=2018&format=png&auto=webp&s=03fe4c1b4b5e1b9764b9688f878ddb92f59e388e

https://preview.redd.it/dcenrv8215ng1.png?width=2014&format=png&auto=webp&s=534370f191549d53d2c7167e4fbe0c5f9832a23b