Best spa software for booking, scheduling, POS, and client management?
I’m looking for the best all in one spa software that can handle appointments, scheduling, payments, client profiles, memberships, intake forms, basically everything in one place without juggling five different systems.
Right now we are piecing it together with:
- Booking and Scheduling: Acuity Scheduling
- POS: Square
- Memberships and Loyalty: Square
- Client Notes and CRM: HubSpot + Google Docs
It technically works, but the systems do not really talk to each other and it is becoming a daily headache.
For example, we collect a deposit through Acuity, but Square does not automatically reflect that payment. So the front desk has to manually check what was prepaid before charging the remaining balance. It slows down checkout and creates room for errors.
Client notes are scattered too. Some are in HubSpot, some in Google Docs, and sometimes they are added later from handwritten notes. It is messy and not ideal as we grow.
We are looking for spa software that ideally includes:
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Online booking that is simple for both clients and staff
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No required login just to book an appointment
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A shared team calendar to prevent double bookings
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Detailed client profiles with visit history, treatment notes, and preferences
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Integrated POS with tipping, discounts, packages, and full payment tracking
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Automated text reminders and client messaging
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Digital intake forms that save directly to the client profile
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A simple waitlist system to fill last minute cancellations
If you are running a spa and love your software, I would really appreciate hearing what you are using and what you like or dislike about it.
Ideally looking for something that truly replaces multiple tools instead of just adding another platform to manage.
Posted Mar 5, 2026, 2:39 AM UTC