I need help fixing a bug!

Hello! So, I am playing on Xbox, and it won't let me pick things up when I click or hover over the items or bodies, like it doesn't even register either that I am hovering over them. It will let me clean, but nothing else. I've tried resetting my Xbox, reconnecting my controller, and restarting the game. Nothing has worked! If anyone has experienced this, I would greatly appreciate any help!