this is a slightly desperate post but i’m hoping someone here might be able to help me. i’m looking for someone who speaks japanese who could make a short phone call to a hotel in osaka for me. it’s urgent because my reservation starts on march 7, so i’m trying to resolve this before then. the hotel is hotel hankyu gran respire osaka. the main problem is a language barrier. when i call they answer but their english is very limited so we can’t really understand each other. the reason i had to cancel my trip is medical. i take a prescribed medication called methadone. it’s a legal treatment medication but in japan it is classified as a narcotic and cannot be brought into the country. because of this i cannot legally enter japan while taking it and stopping the medication suddenly isn’t safe. i even contacted the japanese narcotics control department and sent them my doctor’s letter but they confirmed that methadone can’t be brought into japan at all. visiting japan has been a dream of mine for about 15 years, so this situation has been really heartbreaking. the hotels in tokyo and seoul understood the situation and allowed me to cancel with refunds. this osaka hotel is the only place where i’m stuck, mostly because of the language barrier and because they don’t respond to emails. if i can’t resolve this, i will lose about 1500€. what i’m hoping for is someone who speaks japanese who could call the hotel and explain the situation and ask if they would be willing to move the reservation to a later date. if that’s not possible asking about a refund would also help.

of course i would pay for the help:

10€ for making the call

\+15€ after the call with a summary

40€ total if they agree to move the reservation or approve a refund

i fanyone would like to help, please send me a dm and i can share the reservation details and documents if needed. thank you for reading my slightly cursed situation <3 

i would really appreciate the help.

urgent help needed from a japanese speaker to call a hotel in osaka (paid)