Most “automation” tools are just fragile scripts pretending to be infrastructure

Hot take, but after running ops at two startups I’m convinced most “automation” stacks are basically duct-taped scripts waiting to break.

Every time a workflow changes, someone has to jump in and rewrite logic, fix integrations, or babysit the system because the automation can’t actually reason about what it’s doing.

At some point it feels like we’re not automating work, we’re just automating the creation of more maintenance. FOr ohter founders, is this just something we accept as normal nowadays?