Mazda's Blatant Cash Grab Frustrations

I just passed the three-year mark and now cannot use the remote start or any of the app features without the $10/monthly fee. I know it is not the end of the world and it's only $10; but over the last three years I've purchased two cars and paid Mazda close to $100,000. Now they want more?

Not a great way to promote brand loyalty. I called customer service (thanks Jayln) and their response was that they don't care. My complaint has been "escalated" and they are supposed to get back to me within 3-4 days, but I am skeptical.

Lesson learned. I am looking forward to ending my Mazda relationship.