Union Bank CC Delivery

Hello! Meron po ba tracking or any form of update si UB kapag in transit na ang physical card sa home address?

Context: I was approved for a credit card last feb 23 and nung nag visit ako sa branch, 5-10 working days raw usually dumadating

I tried contacting support and ang sabi lang sakin is “in transit” na

For people who have their cards na rin, talaga po bang 5-10 working days? Or may delays? Nag eemail po ba sila or may tatawag ba regarding delivery?