Amazon bug

Just wanted to ask if anyone else has this bug with the amazon? She's only T-posing and her animations aint loading. Same thing happens on select hero class and main page. If anyone had this and has a way to fix this please help!

https://preview.redd.it/u05g6oma8ang1.png?width=1920&format=png&auto=webp&s=dcb4dcc59d84e78cc92b8a4202f55d1e7cbcd047

https://preview.redd.it/c5uo11o88ang1.png?width=1920&format=png&auto=webp&s=a7c4ebb421def1e32409b793b95b32faaa32e6da