Vet Tech Vision, Mission Pet Health?

Has anyone had any experience using vet tech vision with mission pet health/svp? A few colleagues are thinking of using it but we cannot find any information, the help desk is borderline useless, and mainly we want to know if its actually going to pay for education for free or are they expecting you to pay out of pocket and they maybe reimburse you later. Help desk being dodgy about it is already not great sign but figured I'd see if anyone actually used it before.