New Electric MTC Buses and untrained drivers

Got into a newly launched electric bus from CMBT this morning. The route was 27B (K5549) heading towards Anaa Square.

When the bus came out of CMBT, instead of taking left towards Anna Nagar, the driver took a right towards Vadapalani. I thought there should be some traffic diversion I'm unaware of and sat simply giving the benefit of doubt to the driver.

After a 2 or 3 minutes somebody in the bus complained about the route and then the driver took a U turn to eventually take the correct route.

Again on the way to Egmore instead of going straight towards the railway station, the driver took a right towards Don Bosco school. Then again he was forced to take a U turn which was more complicated due to the narrow road and heavy traffic.

There were old people travelling who were being agonised because they were getting late to a doctor's appointment.

It's shocking that these new drivers who are being employed on a contract basis aren't even being givenbasic training on the correct routes to take causing unnecessary grievances to commuters.