Ticket Transfer - CashOrTrade/SeeTickets

Hey y’all! Any help is appreciated.

I’ve sent an email to SeeTickets requesting help, but perhaps this community has already uncovered the answer.

I have a buyer on cash or trade for my Scamp tickets purchased during loyalty presale last year. Within SeeTickets, a ticket transfer button does not exists suggested in their help section. What are my options for ticket transfer? Send them an email and they change them to Will Call tickets?

I obviously understand that there’s a chance this fest doesn’t happen with the lack of follow through from mgmt.