Scott Dog Pads

I noticed a few days ago that in my tasks I have the Scott dog pads. I am supposed to purchase them from Amazon using the code that HTC has provided to me. When attempting to use the code that has been provided to me on Amazon, it takes no discount off the product at all and just takes me back to the check out page without displaying an error message or anything. I reached out to HTC regarding this a few days ago and again today since I have heard no response back from support. Anyone else have this test and is experiencing this issue?