r/Surface•
pablolives

my surface 4 laptop needing a hard restart everytime I close it

[LAPTOP4]

This is only an issue I've started experiencing after my laptop forced an installation of the most recent security update (KB5077181) last week. I'll close my laptop for even just 5 minutes and it won't turn back on unless I hard restart it (pressing the volume up and power button for 20 sec). It is a 4 year old laptop but i've taken really good care of it and it could have a full charge and still do that so its not like its just a dead battery.

How do I fix this? The only factor that has changed in this situation is the security update. Help!

Posted Mar 6, 2026, 8:52 PM UTC

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