Wild goose chase

Landed this morning at MCO, and I had no car available for me. No worries, I gave customer service a call. They said the Hilton Orlando would have a car for me, so I took an uber over to the hotel, guess what no cars, but the manager said she could get something at the airport.

So back to the airport, turns out manager never called and even if she did, I would be 640 in line for a car at MCO.

Gave customer service a shout back, they said Ritz Carlton had cars, so another uber on over and they don’t even have an office at the hotel. It’s ran by the hotel concierge desk and what do you know. No car. Called one of the local offices that we do month to month and weekly rentals from (these guys are awesome and know me quite well) and they were so apologetic and said customer service should have never ran me around like this.

Sitting here at Ritz Carlton waiting for an uber to another hotel who maybe has a car.

So frustrating that a rep can make a reservation for me at several locations that don’t have cars.

For those who say I should go to another company, my company can only use Hertz and National (who has no cars at airport right now).