TCX file from BigRingVR won't import - "An error occurred during transfer

Connect / Connect IQ / 1st Party Apps

Hi,

I'm trying to import a TCX file from BigRingVR (indoor cycling app) into Garmin Connect and keep getting the error "An error occurred during transfer. Please try again."

Here's what I've tried:

  • Importing the original file → same error
  • Rebuilding the TCX from scratch with only 100 trackpoints (99 KB) → same error
  • Converting to GPX → same error
  • Converting to FIT → "file type not supported"
  • Tapiriik → blocked by Garmin API

What's strange:

  • Other TCX files from the same app (BigRingVR) import perfectly fine
  • The problematic activity is a 1h22 cycling session from March 4, 2026
  • No duplicate activity exists on that date in my account
  • The file validates correctly as XML and imports fine on Strava

Has anyone encountered this issue with a specific activity being refused no matter what? Could Garmin be blocking imports based on activity duration, distance, or some other criteria?

Thanks

Posted Mar 6, 2026, 9:54 PM UTC

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