The Disaster that is Fed Ex

As many likely saw, Fed Ex Express closed the local hub. Shipments now dispatch from the Indy area. I had three packages, all roughly the same size/weight, due to day (sent from one location in Michigan last night). All shipments left together.

All were premium before-10am service.

One package arrived at 1pm.

One package says "delayed due to weather beyond our control".

One package says "no information is currently available".

So, friends, who can tell me of experiences with UPS or DHL and reliability here in town. I've had 6 shipments this week and not a single one has arrived on time. We wouldn't pay the horrendous overnight pre-10am rates if we didn't need these packages as time-critical shipments. I need a new vendor... Any ideas are most welcome.