Privacy Policy concern

Documentation

I had a potential client reach out last week for individual counseling. Based on the consult call alone, I had some notions about the kind of energy this client would require. I didn’t have reservations, really, more like just acknowledging this client would be “a lot”. IYKYK.

Anyway, client emailed me at midnight last night to express concern about my privacy policy. This is a stock template from Simple Practice that I’ve been using since I started my PP. The client said they were uncomfortable signing the privacy policy because of some particular language which suggests I can change my policy at any time and use their data how I see fit. That’s obviously not my intention.

I have not logged in and reviewed the policy in whole yet so I will do that and make any final decision once I have. I have read it, of course, and don’t recall any wording that would give me pause. And again it’s stock language provided by SP so I assume there’s some amount of vetting that has been done. Also, I’ve never had anyone else express concern nor have I ever heard it discussed in professional circles.

My gut reaction is this is another data point about this client more so than it is about the policy itself. I want to respond in an empathic, open way while also maintaining boundaries and remaining mindful of any people pleasing tendencies on my part.

Thoughts?

Posted Mar 8, 2026, 12:19 PM UTC

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