Should I even try to wait for it or should I just contact the seller

I got a wallet off of ridge as a birthday gift since mine was so beat up and I was one of the poor souls who got put through Ontrac. Ridge uses other companies to ship as well so I’m wondering if I should wait till tomorrow and just contact customer support about a replacement, or if I should wait for it to at least say cancelled on the tracker? From what I heard I should have zero faith the package will ever even grace my neighborhood. I had no clue what Ontrac was before all of this and now that I do I want nothing to do with it I can’t understand how a company like this is still operating.