Why do drivers get moody when asked to confirm order?

Restaurant owner here.

Why do some drivers immediately get an attitude when we ask them to confirm the order on their phone before leaving? It takes literally one second.

We ask because we’ve had multiple orders stolen by drivers who pick up food and never confirm the order. When that happens, the restaurant is the one that loses money and has to remake the food.

From the driver side there’s basically nothing to lose, besides those sneaky ones trying to get a free meal(no integrity). For us it’s a direct loss. Drivers probably don’t understand that unless they’ve actually run a business themselves.

Some of these spoiled drivers act like we’re insulting them just for asking.

If you’re a driver, why does confirming the order bother some people so much?