Unexpected 1,700+ CHF Invoice for 15-Minute Door Handle Repair—What Can I Do?

I had a balcony door handle repaired, and the company took 15 minutes to complete the repair. They used epoxy to glue the handle, and it works now.

I received an invoice for 1200.- When you asked for a detailed invoice, they raised it to 1724.- Swiss francs. The job involved gluing a handle for 15 minutes of work. Has anyone had a similar experience? What’s the best way to challenge or resolve this?

The name of the company is Alpen Glas GmbH, located in Freiburg.

Thank you in advance.

Posted Mar 10, 2026, 11:22 AM UTC

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