A few rough fret ends: no big deal?

QC / Issue

Hi, I recently got a PRS SE DGT, my first PRS. Couldn’t find it in a store so I bought it from Sweetwater. I love the guitar and have no issues with its playability. There are a few rough, not smooth fret ends. None are sharp and it’s unnoticeable while playing. There’s three by frets 2-4 on the low e side, and a couple past fret 14 on both sides. I think my PRS quality expectations were so high since everyone writes about how excellent they are. This is only the 4th guitar that I’ve bought so don’t have tons of experience buying guitars. Are a few rough frets not such a big deal? I suppose it’s one of the risks of buying from an online retailer instead of a store. Couldn’t find this model in a store. SW offered an exchange or a warranty claim, but their responses have been slow and infrequent, my 30 day return window is coming to an end. I like playing the guitar so much that this QC issue wouldn’t stop me from buying another PRS. The rough ends would affect resale but that’s not a high priority for me now, not sure if I’ll regret that.

Posted Mar 10, 2026, 11:40 AM UTC

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