It worked. Rant post update

Well my rant post the other day about a systemic lack of hours has an update. Management came back this week with a raise. They are also going to be spending more time training the new service writer and plan to have the service manager actually spend more time in the shop.

Also, by writing my own labor quotes for customer pay I’m seeing a reasonable uptick in hours. The service writer is also trying to take in everyone the week they call instead of pushing them out two weeks like the previous one.

It’s not a perfect solution, but it’s one that gives me more breathing room for now. The new service writer seems to also be highly motivated by money, so he’s not happy with low hours.