How did you land your first job?

I live in the Bay Area and I am not sure if this is the reason it is competitive. I applied for Quest and LabCorp, and neither of them gave me an interview. They sent an email saying they are moving forward with another candidate. I applied to Red Cross and another local blood bank where I did have an interview, but I did not pass. I do not have any healthcare experience, and when the Red Cross recruiter asked me to give an example of a time that I provided excellent customer service, I told him that when I am on a delivery and the food is delayed, I take the initiative and call the customer to inform them. (I am a delivery driver and that is my only experience.) I am not even sure if I will ever get a phlebotomist job. I wish I had known how hard it is to get a job before spending money on schooling