Insurance coverage SoCal

My spouse is having a hard time with insurance, getting referrals approved and getting into doctors. I have Kaiser through my work and I get pretty good care for what I need. I know my body and needs are completely different from my spouse, that's why I'm here asking...

My questions:

What is your experience having CRPS and having Kaiser as your insurance provider?

Did you find it hard to get a primary and mental health provider (therapy and psychiatrist), that understood what you you need and how CRPS affects your physical, mental and emotional well-being?

There are no specific answers I'm looking for, just trying to help my spouse feel heard, seen, and get cared for in a way that actually matters to them after another really crappy year of Medicare coverage.

Any insite you all have is greatly appreciated!

I hope you all feel seen, heard, are having a calmer pain day, and that some stranger on reddit isn't giving up fighting with you when you need a break.