Mobi and MagSafe

tandem mobi

My tandem mobi started getting unusual cartridge alarms two months ago. After five in a row I called tandem and they replaced the pump, but mentioned something in the call that I’m curious if others have experienced/know to be true.

Essentially, the customer service rep asked me if I’ve ever let my pump near anything magnetic including a MagSafe. I had one on my phone at the time, which I have now switched to be extra careful, but didn’t even know this could be a thing? Is this something well known? I believe phones in general are magnetic now so should we keep the mobi away from our phones at all time? Seems unrealistic and wanted others opinions.

Posted Mar 14, 2026, 12:33 AM UTC

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